Please note that all products sold are non-refundable.
However, if in any case, you received a damaged product, these include manufacturer's defects such as the below, we will gladly arrange for an exchange or reprint:-
Canvas Print- loose canvas, scratches or colour fade
Framed Print- damaged frame/ acrylic during delivery, colour fade on print
Poster Print- Colour fade on print, torn paper, rough cutting edge, scratches, bubble on laminate
Photo Print, Insta Card, Post Card, Photo Magnet, Business Card, Magnetic Business Card- Colour fade on print, torn paper, rough cutting edge, scratches, bubble on laminate
All returned products must be in original packaging and it is your responsibility until it reaches us, therefore, we would highly recommend that you return with a tracking number.
In order for faster processing, please provide close up picture of damaged product.
Please click on Contact Us to submit your request. Please take note that we will only accept request for exchange or reprint within 7 working days upon your receiving date. EzyPoster (PPH Displays Design Sdn Bhd) will not be held responsible for defect claims later than the given duration.
IMPORTANT NOTE: Please take note and understand that EzyPoster (PPH Displays Design Sdn Bhd) will not provide any refunds. EzyPoster (PPH Displays Design Sdn Bhd) is not responsible for any consumer generated mistakes and errors that includes spelling, grammatical and typographical errors, dark images, low resolution/ quality images, photo rotation problems, order quantity and other ordering errors. Please kindly review all uploaded images carefully before clicking on Add To Cart.