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These terms apply to all orders placed with PPH Displays Design Sdn Bhd (the Company) by a customer (you) through the website at By placing an order through the website, you agree to be bound by these terms. No variation to these terms will be valid unless the Company expressly agrees to the variation in writing.

These terms do not apply to sales of goods if the website states that those goods are covered by different terms and conditions.

Intellectual Property

The website features materials from third party content providers. Due to intellectual property concerns you are only allowed to view the materials on the website. You are not permitted to save, print, download, reproduce, or deal with the materials in any other ways for personal or commercial use.

Contract of Sale

The depiction of goods on the website does not constitute an offer by the Company to sell them. No contract of sale is formed until you place an order for the relevant goods, and you receive a notification in writing (including by email to the email address specified by you) that your order has been accepted. Your order will not be taken to have been accepted merely because:

(a) You have received a notice from us acknowledging receipt of your order; or

(b) You have received a request from us to confirm your identity or other details relating to your order; or

(c) Payment has been charged to your credit card.

The Company will notify you if for any reason your order is not accepted. If payment has been charged to your credit card at that time then the Company will refund the payment at the time of sending you the notice.

The Company reserves the right to refuse or cancel any order. In such event your sole recourse shall be the return of amounts paid by you related to such order (if any).



You may upload your designs or images in JPEG to or provide us with your file in AI or PDF format that meets our specifications and requirements necessary. Context of design or image includes without limitation, photographic images and texts, files, work of authorship, illustration and drawings as part of your use of the Service.

Under these Terms of Service, you warrant that you will not use any of the services for any fraudulent or illegal purpose, and you may NOT place any of the following material using the Service:

(a) Any material that could infringe on the rights of publicity, privacy or copyrights without the approval and consent of the owner of these rights; or

(b) Any material that could infringe any materials that is unlawful, obscene, pornographic, indecent, defamatory, offensive, threatening, or otherwise in appropriate and harmful to children in any way, or could give rise to any civil or criminal liability under applicable law; or

(c) Any material that contains viruses, worms, corrupt files, Trojan horse or other sort of corrupted codes; or

(d) Any material that is offensive or promote racism, bigotry or hatred against any group or individual.

While the Company does not and cannot review all submissions, and is not responsible for content, the Company reserves the right to move, refuse to print and delete submissions that, in its sole discretion, is believed to be as described in paragraphs (a) through (d) above, or otherwise unacceptable. You acknowledge and agree that any submissions may be published, copied, customised or removed for the purposes of delivering the Services. In addition, you undertake that you will be liable for any action taken against the Company in relation to such activities and will fully indemnify the Company against all actions, claims, demands or costs which may arise as a result.


No Alteration and Cancellation of Orders

Once you have placed an order, you cannot change it or cancel it without the Company's express agreement. If we agree to alter or cancel your order, you must pay us any loss, damage, cost or expenses incurred by us in relation to the cancellation.

Prices and Specifications

Prices and other product information quoted on the website are subject to change from time to time without notice. The price of goods ordered by you will be the price quoted on the website at the time you place your order.

All prices quoted on the website are in MYR including GST (6%) but do not include any other tariffs, duties, or other taxes or government imposts. You are responsible for any additional tariffs, duties or other taxes in connection with your order and if the Company is required to pay for any such additional costs.

Any images, dimensions or other specifications or particulars published on the website in connection with goods are provided by way of identification only and are subject to change without notice. The use of that information does not constitute a sale by description.


Payment is due immediately upon placement of your order. When placing an order with the Company, you must provide us with your valid credit card number and any other information requested through the website to enable the processing of your order. Your credit card will be charged at the time your order is placed. The Company will refund payments received from you in relation to your order if for any reason the order is not accepted. If a refund is made, the Company may, to the extent permitted by law, retain any fee it has charged.

You warrant that any credit card details provided by you are true and correct and that you are authorized to charge the relevant payment to that credit card. YOU HEREBY AGREE TO INDEMNIFY THE COMPANY FROM AND AGAINST ANY LOSS OR DAMAGE IT SUFFERS IN CONNECTION WITH A BREACH OF THIS WARRANTY.


Goods will be delivered to the delivery address you nominate when submitting your order. If requested, you must provide reasonable proof of your identity and sign an acknowledgement of receipt of the goods, at the time the goods are delivered to your nominated delivery address.

Estimated delivery time frames that apply will be published on the website. The published delivery time frames are estimates only and do not form part of the contract. You are not relieved of your obligation to accept or pay for the goods because of any delay in delivery.

The Company is not liable for any failure to deliver or delay in delivery for any reason beyond its reasonable control. The Company is not liable for any financial damage (including but not limited to the cost of any replacement purchase) that may occur because of non-timely arrival or any lack of availability or conformity of the product.

The Company reserves the right to make part deliveries of any order and failure to make a delivery of the total order shall not invalidate the contract of sale in relation to goods actually delivered.

Product Warranty

The Company is not responsible for any consumer-generated mistakes, errors or defects that include but not exclusive to spelling, typographical or grammatical errors, dark images, poor image quality from low resolution images, order quantity or other ordering errors. We do not proofread for, or correct, any such customer generated mistakes. Please be sure to preview your pictures carefully before placing your order.

Please note that there is a possibility of size difference of +-1cm for some Canvas Print, Canvas Lite and Photo Tile products as they are all hand folded. 

You may not claim for return or exchange if defects are within the tolerance limit stated. 

Product Printing Outcome

The Company cannot guarantee 100% colour reproduction as printer, material and ink may affect finished product; in that small variations in colour between first and subsequent prints of the same batch are expected.

Please note that different colour displays on different monitor screens, therefore, printed colours on end product may differ from what it appears on your monitor screen. The Company cannot guarantee the colours printed on end product to match exactly to what you see on your monitor screen. 

Printed surface dotted with dirt shall not be more than 1 dot per 5cm2 and the dot shall not be bigger than 0.3mm.

Printed surface with fine scuff marks is not deemed as defects.

You may not claim for return or exchange if defects are within the tolerance limit stated.

Goods Damaged in Transit

You must inspect your goods at the time of delivery. If you believe your goods have been damaged in transit, you must notify the Company within 48 hours of receiving them. If the Company does not receive any notification within that period, the relevant goods will be taken to have been received in good condition and you will waive any claims in respect of any damage that may have occurred in transit. Please send an email to in relation to goods damaged in transit.

Returns and Refund Policy

The Company will not accept a return or offer a refund in respect of any goods unless they have been damaged in transit and you have notified the Company of the damage in accordance with these terms.

Limitation of Liability

To the extent permitted by law, the Company excludes all other terms, conditions and warranties, whether expressly stated or implied by law. Nothing in these terms excludes, limits or modifies any terms, conditions or warranties expressly stated or implied by legislation that cannot be lawfully excluded.

The Company's total liability to you (if any) in connection with this website or any goods supplied under them, will be limited to the amount paid by you (if any).

Waiver, Severability and Enforceability

The failure of the Company to exercise or enforces any right or provision of this agreement shall not constitute a waiver of such right or provision. If any part of this agreement is held invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent permissible so as to maintain the intent of this agreement, and other parts will remain in full force and effect.No waiver will be taken as a waiver of any subsequent breach of any term, warranty or condition.

Governing Law

The Terms will be governed by and construed in accordance with the laws of Malaysia, and any disputes relating to the Terms will be subject to the exclusive jurisdiction of the courts of Malaysia